Etiquette for Law Enforcement
Everyone, regardless of age or job description or status can use an etiquette brush-up. We do not teach you how to shake hands or teach stuffy white glove etiquette, but rather, it is practical training and reinforcement of that which you already know. This reinforcement will help you to do your job with the confidence and authority of knowing they you are making a positive impression on the residents, while still being professional and efficient.
Little subtleties in how you do your job can make a big difference in how you are perceived by the residents you protect. Naturally, there are pitfalls in being in such a public job. Add on top of that the physical and mental stress that comes along with your job – long hours, the time away from your families, the high stress level – and it can be very difficult not to be hardened, calloused and on edge. Of course, there is a time and place for curtness to supersede politeness, but it is important to understand, whether it seems fair or not, that law enforcement is held to a higher standard. Below are a few of the topics covered in the program.