Did you know that you only have FIVE SECONDS to make a good first impression?

Certified Business Etiquette and International Protocol Consultant, Melissa Leonard has worked with Fortune 100 Companies as well as hundreds of private clients. In addition to holding a Bachelors of Science Degree in Business, Melissa received her business etiquette training and certification from The Protocol School of Washington.

Melissa’s broad experience in varied industries has exposed her to the ever increasing high demands of today’s business executives. She has used this as a foundation to develop programs designed to build effective interpersonal skills that are critical to the successful individual.

Melissa has been wowing clients and readers over the years with her fun and dynamic approach to the often perceived ‘stuffy’ world of etiquette. After having three children (well-behaved, of course!), Melissa took her innovative style of teaching business etiquette and tailored programs for children, parents, law enforcement and yes, even yachting enthusiasts. Her “distinctive style and sense of humor” has helped put manners back into the ‘in-crowd’.

Melissa’s expert insight and savvy advice has been featured on Martha Stewart’s Sirius Radio shows and in Forbes, NY Times, CIO, Men’s Health, AOL News, Fox News, The Chicago Tribune, The Journal News, Real Simple, Redbook, Hartford Courant, ABA Banking, Quick & Simple, Parents Magazine as well as many other well-known publications.