Did you know that you only have FIVE SECONDS to make a good first impression?

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Although individuals should be judged by their worth, it is often a first impression that determines whether someone will take the time to let you reveal it. What a shame to allow an unwitting faux pas, such as an absent handshake, an inappropriate question, or too many glances at your incoming texts, be the determining factor of whether someone gives you the time you need to show your attributes and abilities. This is where we come into play!

Certified Etiquette Expert, Melissa Leonard and her colleagues offer clients valuable & practical Etiquette & Protocol information. Having worked with thousands of clients, their expertise include:

  • Business Etiquette & International Protocol
  • Medical Etiquette – Quality Enhancement In Clinical Communications
  • Etiquette for Children/Young Adults
  • Social & Dining Etiquette
  • Etiquette for Law Enforcement

Melissa has been seen in:


Melissa Leonard and her team are pleased to introduce a dynamic & revolutionary program in this dramatically changing healthcare industry.

Our team facilitates critical Medical Etiquette and Cultural Protocol information to your staff, giving today’s health professional an advantage in the fiercely competitive medical arena.

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